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Switch from KnoCommerce to Causality Engine

KnoCommerce uses post-purchase surveys. Causality Engine uses causal inference on your GA4 export. There is nothing to migrate: the first read takes 1 to 2 minutes, and you can run both side by side.

€99 once, excl. VAT. Keep KnoCommerce running while you compare.

KnoCommerce and Causality Engine, side by side.

Short answer: Keep KnoCommerce. Causality Engine is not a replacement for it: it installs nothing and reads the GA4 export you already have, so it adds a read of what each channel caused on top of KnoCommerce's post-purchase surveys, for €99.

Scroll the table sideways for every column.

Causality Engine compared with KnoCommerce: data, measurement, buying, company and reviews. Vendor facts read 12 October 2026, each with its source below the table.
Compared onCausality EngineThe layer on topKnoCommercePost-purchase surveys for ecommerce attribution
Compatible with Causality EngineIt is the layerReads your GA4 exportYesKeep KnoCommerce, add the read
Pay once, no subscriptionYes€99 per read; Pro at €299 a month is optionalSubscription$19/mo
Price stays flat as you growYes€99 a read, whatever your revenue or ad spendNot stated
Money back if it does not helpYesFull refund within 30 days, no questions askedNo refunds for unused services; no cancellation penalties1
MethodCausal inference on your GA4 exportPost-purchase surveys
Starting price€99 once, excl. VAT$19/moknocommerce.com/pricing, read
Pricing model€99 per read, or Pro at €299 a monthThree tiers (Starter $19, Analyst $119, Pro $299 per month) differing by live surveys, questions, integrations and audiences; billed monthly, month-to-month, with an annual-payment discount
SetupUpload a GA4 export; results in 1 to 2 minutesShopify integration (embed script elsewhere); vendor says live in under 5 minutes on Shopify
Best forEcommerce brands on GA4 spending on two or more channelsE-commerce businesses, especially Shopify brands
How it gets your data
Needs its own pixel, tag or SDKNoNothing to installNo
Works with Google Analytics 4YesA GA4 export is the inputNot stated
Native store integrationsAny store that runs GA4Shopify, WooCommerce, Shopware, Magento or a custom buildShopify, WooCommerce2
Server-side tracking or conversion APIsNoIt reads data you already collectNot stated
What it measures
Multi-touch attributionNoCausal attribution: what each channel causedNot stated
Marketing mix modellingNoNot stated
Incrementality or holdout testsNoNo test to runNot stated
Post-purchase surveysNoYes3
How you buy it
Self-serve sign-upYesUpload at /startYes4
Free trial or free planFirst finding freeThe €99 read is refundable within 30 days7-day free trial5
Billing termsNone for the readPro is billed monthly, cancel any timeMonthly (month-to-month); annual discount available6
Who makes it
HeadquartersUtrecht, NetherlandsNot stated
Founded2023Not stated
States EU data hostingYesPrimary infrastructure in the EU, per our privacy policyNot stated
What reviewers say
G2Not listed yetNot stated
CapterraNot listed yetNot stated
Shopify App StoreNo appNothing to install4.9 stars (118 reviews)7

Causality Engine installs nothing on your site. It reads the GA4 export you already have, so it runs on top of any tool here without touching its setup. The one condition: GA4 runs on your store too. “Not stated” means we could not find it on the vendor's own pages or listings on 12 October 2026; it does not mean the feature is missing.

Sources, read 12 October 2026

  1. 1. knocommerce.com/terms-of-service: “You will not be refunded for unused services, but will incur no cancellation penalties.”
  2. 2. docs.knocommerce.com/en/articles/6150667-woocommerce-extension: “KnoCommerce now offers a WooCommerce extension that enables you to display post-purchase surveys on your WooCommerce store's confirmation page.”
  3. 3. knocommerce.com: “Start collecting data with our post-purchase survey tools.”
  4. 4. knocommerce.com/pricing: “Sold. When can we start? Today! Hit the "Start for Free" button”
  5. 5. knocommerce.com/pricing: “We offer both a 7-day free trial and free one-on-one demos with our team on all our plans.”
  6. 6. knocommerce.com/pricing: “No long-term contracts! Our plans are month-to-month, allowing you to cancel at any time.”
  7. 7. apps.shopify.com/knocommerce: “Rating 4.9 (118)”

Every tool we track, on every fact · The same facts as JSON

Competitor pricing is each vendor's publicly listed pricing as read on the date shown, and it changes without notice: verify on the vendor's own site before relying on it. Vendors without a public price are marked as such. Comparisons set Causality Engine's one-time €99 analysis against subscription models.

How to switch, in five steps.

  1. No cancellation required yet

    Keep KnoCommerce running. Causality Engine reads your GA4 CSV export, so nothing conflicts and no data moves between the two.

  2. Upload your GA4 CSV (no integration required)

    Export 12 months or more of GA4 data and upload it. Longer reads better. No OAuth, no pixel, no code, no DNS changes. Shopify native is on the roadmap.

  3. Run your first analysis

    What each channel caused, next to last-click, with a data-health score on each, 1 to 2 minutes after the upload. Compare it with what KnoCommerce was telling you.

  4. Evaluate side by side

    Run both for a month and compare them channel by channel. Where they disagree is where a budget decision is at stake.

  5. Cancel KnoCommerce when ready

    Only if the side-by-side says you should. Nothing in Causality Engine depends on KnoCommerce being gone.

Keep reading

Four named Dutch brands and our own store, with the figures they let us publish: the case studies.

GA4 export uploadNo pixel1–2 minutes to a first read30-day refund, no questions asked

Your platforms guess.
We run the math.

Upload a GA4 export and see what each channel caused, next to last-click, in 1–2 minutes. The read is yours to keep.

Free, in your browser: your file is not uploaded. The full read is €99, refundable within 30 days. Prices exclude VAT.
Or book a 30-min call.