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2 min readJoris van Huët

Account Management Guide

This guide provides a comprehensive overview of how to manage your Causality Engine account, from initial setup to advanced user management and security settings.

Quick Answer·2 min read

Account Management Guide: This guide provides a comprehensive overview of how to manage your Causality Engine account, from initial setup to advanced user management and security settings.

Read the full article below for detailed insights and actionable strategies.

Account Management Guide

Managing your Causality Engine account is straightforward. This guide will walk you through everything you need to know, from setting up your account to managing your subscription and security settings. We believe in transparency and giving you full control over your data and your account.

Initial Account Setup

Getting started with Causality Engine is a simple process. Once you sign up, you will be prompted to connect your Shopify store. This is a crucial step as it allows us to access the data needed to run our causal inference models. We use a secure, read-only connection to your Shopify store, so your data is always safe.

After connecting your store, you can choose between our one-time analysis or a monthly subscription. The one-time analysis provides a 40-day lookback, while the subscription offers a lifetime lookback and access to our LLM chat interface. You can find more details on our pricing page.

User Management

You can invite team members to collaborate with you in Causality Engine. To add a new user, navigate to the 'Users' section in your account settings. You can assign different roles to your team members, such as 'Admin' or 'Viewer'. Admins have full access to all account settings, while viewers can only see the analysis results.

Security Settings

We take security very seriously. We offer two-factor authentication (2FA) to all our users. We highly recommend enabling 2FA to add an extra layer of security to your account. You can enable 2FA in the 'Security' section of your account settings.

Subscription Management

You can manage your subscription at any time from your account settings. You can upgrade, downgrade, or cancel your subscription with just a few clicks. If you have any questions about your subscription, please contact our support team.

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Frequently Asked Questions

How do I connect my Shopify store?

You can connect your Shopify store during the initial account setup. If you need to reconnect your store, you can do so from the 'Integrations' section in your account settings.

Can I change my subscription plan?

Yes, you can change your subscription plan at any time from your account settings. You can upgrade, downgrade, or cancel your subscription with just a few clicks.

Is my data safe with Causality Engine?

Yes, we use a secure, read-only connection to your Shopify store. We also offer two-factor authentication to all our users. Your data is always safe with us.

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