View-Through Conversion for Klaviyo on Shopify

Conversion credited to an ad impression without a click. Here's how this applies specifically to Klaviyo advertising and why causal inference gives you a clearer picture than Klaviyo's own reporting.

What is View-Through Conversion?

Conversion credited to an ad impression without a click. For Shopify brands running Klaviyo campaigns, understanding this concept is critical because it directly impacts how you evaluate Klaviyo's contribution to your revenue.

View-Through Conversion	Klaviyo reports	Causal truth
Data source	Klaviyo Ads Manager	GA4 + Shopify (independent)
Methodology	Click/view tracking	Causal inference
Bias	Self-serving (overcredits Klaviyo)	Independent (no platform bias)

Why Klaviyo's view of view-through conversion is misleading

Klaviyo credits a sale to email if the customer opened ANY email in the attribution window — even if they bought through a Google ad
Post-purchase flows get credit for repeat purchases that were already inevitable — inflating email ROAS by 2-5x
Welcome series attribution ignores that these customers just signed up and were going to buy regardless

How causal inference measures view-through conversion for Klaviyo

Causal inference separates email-driven purchases from purchases that would've happened without the email
Counterfactual analysis: what would revenue look like if this email flow didn't exist?
Cross-channel Shapley values show email's true role alongside paid channels