UTM Parameters for Klaviyo on Shopify

URL tags that track campaign source, medium, and content. Here's how this applies specifically to Klaviyo advertising and why causal inference gives you a clearer picture than Klaviyo's own reporting.

What is UTM Parameters?

URL tags that track campaign source, medium, and content. For Shopify brands running Klaviyo campaigns, understanding this concept is critical because it directly impacts how you evaluate Klaviyo's contribution to your revenue.

UTM ParametersKlaviyo reportsCausal truth
Data sourceKlaviyo Ads ManagerGA4 + Shopify (independent)
MethodologyClick/view trackingCausal inference
BiasSelf-serving (overcredits Klaviyo)Independent (no platform bias)

Why Klaviyo's view of utm parameters is misleading

  • Klaviyo credits a sale to email if the customer opened ANY email in the attribution window — even if they bought through a Google ad
  • Post-purchase flows get credit for repeat purchases that were already inevitable — inflating email ROAS by 2-5x
  • Welcome series attribution ignores that these customers just signed up and were going to buy regardless

How causal inference measures utm parameters for Klaviyo

  • Causal inference separates email-driven purchases from purchases that would've happened without the email
  • Counterfactual analysis: what would revenue look like if this email flow didn't exist?
  • Cross-channel Shapley values show email's true role alongside paid channels

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